Customers are increasingly interested in communicating by e-mail. It’s considered by regulations to be a durable medium, so they can choose Smalltox. Brokers and sales representatives can now send all administrative documents directly by automated e-mail. This will make their transmission even smoother. This covers:
- specific contractual documents such as amendments, notices of expiry, etc.
- but also product documents such as general terms and conditions, examples of refunds, etc.
- or rental certificates for home insurance or third-party payment cards.